Terms of Service

DISCLAIMER AND TERMS OF USE AGREEMENT

Terms of Agreement for online trading between LILAC & LOTUS (ABN 258 321 55 225) and the user of this website ("You") Please read them carefully before proceeding with entering the Website. You must accept these terms and conditions to access this Website any further.
This Website is owned and operated by LILAC & LOTUS. “lilacandlotus.com.au”.
By using the Website, you agree to be bound by these Terms of Service and to use the Website in accordance with these Terms of Service and any additional terms and conditions that may apply to products and services available through the Website.
We reserve the right to change these Terms of Service or to impose new conditions on use of the Website, from time to time, in which case we will post the revised Terms of Service on this Website. By continuing to use the Website after we post any such changes, you accept the Terms of Service, as modified. This Website and all the materials available on the Website are the property of LILAC & LOTUS and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal noncommercial use. You may not use the Website or the materials available on the Website in a manner that constitutes an infringement of our rights or that has not been authorized by us. You may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any material from the Website.
 
It is a condition of your use of the Website that you do not:

  • Restrict or inhibit any other user from using and enjoying the Website.
  • Use the Website to impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
  • Interfere with or disrupt any servers or networks used to provide the Website or its features, or disobey any requirements, procedures, policies or regulations of the networks we use to provide the Website.
  • Use the Website to instigate or encourage others to commit illegal activities or cause injury or property damage to any person.
  • Gain unauthorized access to the Website, or any account, computer system, or network connected to this Website, by means such as hacking, password mining or other illicit means.
  • Obtain or attempt to obtain any materials or information through any means not intentionally made available through this Website.
  • Use the Website to post or transmit any unlawful, threatening, abusive, defamatory, obscene, vulgar, pornographic, profane or indecent information of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any local, state, national or international law.
  • Use the Website to post or transmit any information, software or other material that violates or infringes upon the rights of others, including material that is an invasion of privacy or publicity rights or that is protected by copyright, trademark or other proprietary right, or derivative works with respect thereto, without first obtaining permission from the owner or rights holder.
  • Use the Website to post or transmit any information, software or other material that contains a virus or other harmful component.
  • Use the Website to post, transmit or in any way exploit any information, software or other material for commercial purposes, or that contains advertising.
  • Use the Website to advertise or solicit to anyone to buy or sell products or services, or to make donations of any kind, without our express written approval.
  • Gather for marketing purposes any email addresses or other personal information that has been posted by other users of the Website.

PLACING AN ORDER AND PAYMENT

You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Website. You agree to use the Website and to purchase services or products through the Website for legitimate, non-commercial purposes only. You also agree not to make any purchases for speculative, false or fraudulent purposes or for the purpose of anticipating demand for a particular product or service. You agree to only purchase goods or services for yourself or for another person for whom you are legally permitted to do so. When making a purchase for a third party that requires you to submit the third party’s personal information to us or a merchant, you represent that you have obtained the express consent of such third party to provide such third party’s personal information.
Payment can be made by credit card, PayPal or direct bank deposit into our nominated account. If you choose to use direct deposit payment methods, your purchases will not be shipped until payment has been cleared and accepted. LILAC & LOTUS accepts Visa, MasterCard, Amex and PayPal. You warrant that You are an authorised user of the credit card or PayPal account used to complete payment.

All Purchase Orders placed through this Website are subject to confirmation and acceptance by LILAC & LOTUS. We will email you with confirmation of the receipt of Your Purchase Order.
LILAC & LOTUS may reject Your Purchase Order, and refund any payment made by You, at any time prior to dispatch.

The Purchase Order must be paid in full immediately upon entry into the Agreement. All transactions are settled in Australian Dollars (AUD). If you are ordering from outside Australia, and your bank account or credit card is held in a different currency, you can still order by credit card - your currency will automatically be converted to Australian Dollars when you complete the transaction. The conversion rate varies from day to day with the current exchange rate. Many banks also charge a small currency conversion fee, contact your bank or credit provider for details. The final charge to your card is made in Australian Dollars and the ultimate conversion rate is determined by your bank or credit card provider.

This Website is protected by SSL (Secure Socket Layer) encryption so rest assured that your transactions and personal information are protected. SSL is a security device, which ensures that any data, which you enter into a secure area of the site, is encrypted during transmission over the Internet. SSL utilizes data encryption to create a secure environment for you to conduct your online transactions. In order for SSL to be effective, you must be using an SSL compliant browser.
LILAC & LOTUS does not store or keep credit card numbers from online transactions. The last four numbers and the expiry date of your credit card number are kept for order verification and identification purposes only. While every endeavour is made to ensure every shopping experience with us is a good one, in the event a credit card is used without the holder's authorisation, the card holder must notify their credit card provider in accordance with their reporting rules and procedures.

Personal information you provide to us at checkout (ie: name, address, telephone number, email address, billing address, shipping address) is maintained in private files on our secure web server and on our internal systems, ensuring the privacy and security of your personal information. Except where otherwise legally appropriate we will treat your personal details as private.

LILAC & LOTUS reserves the right to limit the quantities of item/s sold as it sees fit. It is a condition of this Agreement that you do not resell the Products to a third party. LILAC & LOTUS does not permit the purchase of items for resale.

PROMOTIONAL CODES

LILAC & LOTUS often has special offers that can be applied to your order by using a promotional code that we provide to you. In order to take advantage of these promotions, you must enter the promotional code in the space provided on the Voucher Code box and hit the "apply" button. The value of the promotion will be applied to your order automatically. Please note only one promotional code may be used per transaction. Promotional code products or services may not be refunded or exchanged.